Shipping Policy

 SHIPPING INFORMATION  

Recognizing the trust you place in us when we deliver to your doorstep, our goal is to offer you the best cost and time effective shipping methods, no matter where you live. We know how important it is to receive your goods when you expect them, so we want to make sure you have all of the delivery information you'll need when placing an order with us. 

Shipping charges for your order will be calculated and displayed at checkout. Delivery costs and time depend on the chosen option:

 

 

We offer standard and expedited shipping options:

Standard tracked shipping for $5.95.

Standard tracked shipping is available and free for orders over $49.95 .

Express delivery for Australia is available for $29.95.

Orders shipped with a registered shipping option would have a tracking number and would be traceable online so package travel updates would be visible whilst it is in transit. 

 

Orders shipped with unregistered shipping option are not traceable online, therefore, it would not be possible to see travel updates throughout the transit.

In case you need to receive goods urgently, we can also offer expedited delivery option as a value-added service:

Please note, that express deliveries can only be made to physical addresses. If you would like to order to PO Boxes/APO/FPO/DPO locations please choose the standard delivery option instead.

We do our best to ensure the timely delivery of all orders, however, kindly note, that the shipping duration listed above are estimates only. On rare conditions, due to postal service delays and other factors outside of our control (e.g., the location you want items to be shipped), orders may take longer to arrive. However, we’ll always work hard to keep these temporary changes to a minimum. Be aware that shipping times do not include processing time. 

Note, that the buyer is responsible for any customs, duties and other taxes assessed by the destination country when shipping internationally. 

IMPORTANT: All personal orders to the US below the $800 value are admitted free of customs duty. Also tax charges or any other additional payments do not apply to European Union countries.

 DELIVERY INFORMATION 

Here at WorldCondoms, though we like to talk out loud and proud about sexuality and sex-positivity, we do understand and believe that privacy and discretion are required and expected. 

We are offering outstanding discreet shipping for every order to our clients worldwide. All orders are sent with the non-descript return address. There are no references to condoms or other sensual products anywhere on the outside of your package. Brown boxes and plain envelopes are used for all deliveries to ensure complete security – you can trust us.

If by an unfortunate event your products arrived damaged, defective or incorrect, please let us know and we will be sure to have this rectified, return policy can be found here.

IMPORTANT: Please hold on to the original packaging until you inspect the contents as original packaging is needed in case the item is damaged, defective or incorrect.

If your order is not delivered within the estimated delivery time window, please note that shipments can suffer unexpected delays in customs, be delayed due to extreme weather conditions or other events that might affect the transport of your parcel.

For detailed order status update, feel free to contact us. Kindly note, we are not responsible for any loss or theft that happens after the package is delivered.