Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
All orders are sent in discreet plain envelopes or boxes. The "WorldCondoms" name will not appear on the outside of your package. We do not sell or trade our mailing and email lists with any other organizations, nor do we send unsolicited (spam/junk) mail.
For all orders until 31-12-2018, no minimum purchase price is required.
SHIPMENT PROCESSING TIME
All orders are processed within 24 hours after a cleared payment. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time
EU orders: 2 - 15 business days
Non EU orders: 8 - 18 business days
On rare occasions, your order may be delayed due to unforeseen circumstances or customs.
Free of charge*
DHL express worldwide
2-4 business days
For customers living on inaccessible areas** some additional charges*** may apply. We will inform those customers before shipping the products.
* limited time valid until 31-12-2018
** usually areas which are further from main cities, mountainous areas, remote islands etc. Please contact us before ordering DHL express service if you are not sure about an extra charge for delivery.
*** may apply $20.00
Delivery delays can occasionally occur due to force majeure.
SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES
WorldCondoms.com ships to P.O. boxes and addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a shipment confirmation email once your order has shipped. We always provide tracking numbers free of charge for purchases of $30 and more. For smaller orders tracking number can be added for extra $2.49. You will receive your tracking number by email. The tracking number will be active within 24 hours.
If you choose to use DHL express services we will always ship the products the same day and provide the tracking number.
CUSTOMS, DUTIES, AND TAXES
WorldCondoms.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
WorldCondoms.com is not liable for any products damaged or lost during shipping. Although, if you received your order damaged, please contact the shipping courier to file a claim. Furthermore, please send us a claim copy that we could start an investigation regarding your order.
VERY IMPORTANT! If you noticed that your package was opened or damaged before delivery or seems that it is not in a good shape please provide courier with that information and file a claim. We will not be able to help if you take damaged or opened packages and do not inform couriers and do not receive a copy of the claim.
Please save all packaging materials and damaged goods which will help us to determine the problem.
INTERNATIONAL SHIPPING POLICY
Our goal is to satisfy customers all over the world so that is why we put all effort to ship to customers all over the world!
P.s. No minimum purchase required to any of our customers. We ship from small to large orders all over the world.
Please check our Return Policy for more detailed information about options and procedures for returning your order.