JO Premium Cooling Silicone-Based

SHIPPING 🚚

We ship worldwide using trusted carriers. Every order is sent in plain, unmarked packaging with a non-descript return address. There are no references to condoms or other intimate products anywhere on the outside-brown boxes and plain envelopes help ensure complete privacy.

Choose from our standard or expedited options:

• Standard Shipping: $4.95
• Free Standard Shipping on orders over $59.95
• Express Delivery: $14.95

Small-order handling fee to cover processing and handling: $4.99 applies to orders under $40.

Delivery estimates and available services are shown at checkout. For full details, visit our Shipping page.

RETURNS POLICY 🔁

If you change your mind, ordered the wrong item, or no longer need it, you can return it within 30 days of delivery for a refund or exchange as long as it’s unused and in its original packaging. You’re responsible for return postage to the address we provide.

If your order arrives damaged or something goes wrong, we’ll make it right with a replacement or replacement parts as appropriate.

For complete instructions, visit our Returns page.